Shipping policy


October 5, 2025

SAWAD delivers across the UAE and selected GCC countries using reputable logistics partners such as Aramex and DHL.

Delivery Times: Orders within UAE typically arrive within 2–4 working days; GCC deliveries may take 5–10 days.

Shipping Charges: Calculated at checkout based on destination.

Customs & Duties: International customers are responsible for local customs fees and taxes.

Third-Party Shipping Providers: Once handed to the carrier, ownership and responsibility for delivery pass to the carrier. SAWAD will assist customers with tracking or resolving delivery issues.

Delays: SAWAD is not responsible for delays caused by customs, carrier operations, or force majeure.